2026
–A Ten Part Series–
Part Three
by
Bob Marshall
May19th, 2026
Part Three – Contact Information
One of the biggest reasons recruiters struggle to fill job orders today is surprisingly simple:
They don’t have enough accurate contact information.
In 2026, speed matters. Access matters. Precision matters.
A recruiter can have a great candidate ready to go, but if they don’t know exactly who to contact—or how to reach them—the search slows down, momentum disappears, and the placement opportunity often vanishes.
Big Billers understand that every quality job order must include complete and organized contact information from the very beginning.
This is not “administrative work.”
This is production work.
The more detailed your contact sheet is, the more efficiently you can recruit, coordinate interviews, solve problems, and close placements.
At a minimum, your Job Order should include:
Company Information
- Name of Company
- Company Address
- Website
- Industry/Specialty
- LinkedIn Company Page (if available)
Hiring Authority #1
- Name
- Title
- Direct Phone Number
- Mobile Number (if available)
- Email Address
- LinkedIn Profile
- Administrative Assistant’s Name
- Best Time to Reach Them
- Preferred Communication Method
Hiring Authority #2
- Name
- Title
- Direct Phone Number
- Mobile Number (if available)
- Email Address
- LinkedIn Profile
- Administrative Assistant’s Name
- Best Time to Reach Them
- Preferred Communication Method
Hiring Authority #3
- Name
- Title
- Direct Phone Number
- Mobile Number (if available)
- Email Address
- LinkedIn Profile
- Administrative Assistant’s Name
- Best Time to Reach Them
- Preferred Communication Method
Today, recruiting is far more team-oriented than it used to be.
A hiring process may involve HR, Talent Acquisition, the direct hiring manager, a department head, finance, and sometimes even a committee. If you only know one contact person, you are vulnerable.
People go on vacation.
People leave companies.
People stop responding.
Big Billers build multiple relationships inside every account.
That creates stability, influence, and better communication throughout the search process.
It also helps you avoid one of the most dangerous statements in recruiting:
“I’ll have to check with someone else.”
The more complete your contact information is, the fewer surprises you encounter later in the process.
And remember this:
Candidates judge you by how connected and informed you appear.
When you can quickly coordinate interviews, provide updates, and reach decision-makers without delay, candidates gain confidence in both you and your client.
That confidence often determines whether they accept an offer.
A Short Story
Years ago, one of my recruiters was working on a difficult engineering search. Everything was moving smoothly until the hiring manager suddenly disappeared for nearly a week during final interviews.
Most recruiters would have panicked.
But because we had gathered complete contact information up front, including the VP of Engineering and the hiring manager’s assistant, we kept the process moving without interruption.
The candidate interviewed with the VP, received an offer three days later, and accepted.
That placement billed over $40,000.
The lesson?
Good contact information is not clerical detail.
It is placement insurance.
Next week: Part Four – Duties & Responsibilities of the Position
Bob Marshall began his recruiting career over 45 years ago at MR in Reno, NV. In 1986 he established The Bob Marshall Group, International, where he has trained recruiters throughout the United States and also in the United Kingdom, Malta and Cyprus. With a dedication to executive recruiting, he continues to offer his proven training systems to individuals, firms, and private corporations both domestic and in select international territories. To learn more about his activities and descriptions of his products and services, contact him directly @770-898-5550/470-456-0386(cell); bob@themarshallplan.org; or visit his website @ www.TheMarshallPlan.org.
Bob Marshall
President
TBMG, International
247 Bryans Drive, Suite 100
McDonough, GA 30252-2513
770-898-5550
520-842-5550 (fax)